Claims & exclusions

Cat Insurance and Pre-Existing Conditions: What's Covered (and What Isn't)

Pre-existing conditions are the most common reason claims get rejected. Here's exactly how UK insurers define them and which providers are more flexible.

6 min read

How insurers define "pre-existing" Anything your cat has shown signs of, been treated for, or been diagnosed with before the policy started — or during the initial 14-day waiting period — is considered pre-existing. That includes "investigations" that didn't lead to a diagnosis.

What this means in practice - A cat that had a one-off urinary infection at age 2 may be excluded from any urinary cover for life. - A "lump" your vet noted but didn't biopsy can still count.

Insurers more open to pre-existing conditions - **ManyPets** offers tiers that may cover conditions that have been clear for 2+ years. - **Waggel** and **Napo** are clearer than most about what's excluded up front.

Tip Always disclose everything — even minor things. A non-disclosure can void the whole policy, not just the claim.

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